Your Order

发布日期:2022-01-05

1.How to Place an Order

Order online

Placing an order on https://www.singxess.com/ is easy. Just add items to your cart, go to checkout, fill in your shipping and payment details, and place your order. We ship online orders to any address in Singapore, and most orders over $35 ship free!
Checking Your Order Status
Want to know what’s happening with your order? See below to learn how to check an order's status.
Please note that due to a large increase in shipping volume, we are experiencing delays in delivery time and how soon tracking information is updated. If your tracking information is taking a while to update, know this is normal. Simply check back later for the most accurate delivery information.
On this page:
Checking your order status if you have an account
Checking your order status if you don't have an account
What your order status means
Checking your order status if you have an account
If you have an account with singxess, simply follow these steps to check an order's status:
Sign in to your singxess account
On your account dashboard, go to the Order History tile and choose “Your orders”
Once the page opens, simply find the order you are looking to check to see its current status
If you can’t find the order you're looking for, you may have placed it as a guest. If so, you can look up your order using your order number and email address.
Checking your order status if you don't have an account
If you placed an order as a guest, you can still check an order's status by following these steps:
Simply look up your order, using your order number and email address
Once you’re on the Order Details page, look for the order status
If your order has shipped, you can track it through the shipping carrier’s website.
What your order status means
Here is what each order status means:
In Progress: Your order is being worked on
Shipped: Your order has left our warehouse
Cancelled: Your order has been cancelled
On Hold: Your order is on hold until we get more information from you
Other helpful information
Finding Your Order Number
Cancelling or Editing an Order